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Sample storefront. Every price is an illustrative Malaysian ringgit figure. No payment is taken.

ReLoved home

Bukit Bintang

Graded in the open, sold from Bukit Bintang.

Pick the actual unit. Storage, colour, grade, and battery health are printed on that device. Photos of the unit are sent on request until its gallery is live.

If a phone’s listed battery health drops by more than 5 points within 30 days of delivery, we repair, replace, or refund it. On a MacBook, the same remedy applies if a battery service warning appears within 30 days and was not written on the listing.

12 months on Excellent and Good.

Fair carries 6 months. 14-day returns either way.

Battery health is on every listing, phones as a percentage and MacBooks with a cycle count when we have one.

How Excellent, Good, and Fair are graded

How a device leaves the desk

  1. 01

    Pick the actual unit

    Storage, colour, grade, and battery belong to this device. Photos of that unit are sent on request until its gallery is live.

  2. 02

    Collect, or we send it

    The desk is on Jalan Bukit Bintang. Riders cover KL and Selangor. Couriers cover the rest of Malaysia.

  3. 03

    Fourteen days, then the warranty

    Change your mind within 14 days. Excellent and Good carry 12 months. Fair carries 6. The warranty page has the edges.

A number before you leave the house.

Find My and power come first. A locked or dead device stops at RM 0. Everything else is a line on the receipt, and you can hold the figure as store credit or book a hand-over.

Get a trade-in quote
  1. Model and storage set the sample base.
  2. Screen, body, battery, and faults adjust it, each as its own line.
  3. Credit applies to a device. It is not paid out as cash, and anything above the device price stays with the desk.

Excellent, Good, and Fair

The grade is what you can see, plus a battery floor. A device that fails a check is not listed.

Grade comparison
CheckExcellent12-month warrantyGood12-month warrantyFair6-month warranty
ScreenNo scratches visible at arm’s length. No cracks, no chips.Fine hairlines are allowed. Nothing a nail catches, and no cracks.Deeper scratches are possible. The glass is intact, or we would not list it as Fair.
BodyNo dents. Frame or lid may have a mark only if you go looking for it.Light marks or a faint corner rub. No bent housing.Dents, deeper scratches, or shiny keys. No cracks that cut a finger.
BatteryPhones are listed at 90% or higher. MacBooks in this grade are under about 150 cycles.Phones are listed at 85% or higher. MacBooks can show normal cycle wear, and we print the count.Phones are at least 80%. If a MacBook is in Fair because of cycles, the listing says so.
Read the grading guide